Koekoek is better with cookies!

Every experience is better with cookies. As we'd like you to have the best booking experience possible, we're more than happy to serve you some cookies. Enjoy!

Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.

This site uses cookies and Google technologies to analyze site traffic. The purpose of marketing cookies is to display ads that are tailored to and relevant for the individual user. These ads become more valuable to publishers and external advertisers.

FAQ!

Find here the answers to our frequently asked questions.

Check-in

You can check in from 3 p.m. PLEASE NOTE: in July and August, check-in is from 4 p.m.

All information regarding check-in can be found in your Leisure Time account after your booking has been confirmed.

Check-out

You must have vacated the accommodation by 09:30.

As Sunday is not a check-in day, you can continue to use the accommodation throughout the entire day.

Internet

Yes, Wi-Fi is available. You can find the network name and password in your Leisure Time account during your stay.

There are no additional costs for using the WiFi internet.

Inventory

Under “Features”, you can find information about the facilities available in the accommodation.

There are no bicycles available.

There is a bicycle storage facility at the accommodation where you can store your bikes.

Only electric barbecues are permitted. 

Children

It is possible.

 

Linen

It is not necessary to bring your own bed linen. Bed linen is provided as standard in the accommodation (for the specified number of persons aged 3 years and older).

Bed linen set includes 1 duvet cover, 1 pillowcase and bottom sheet.

You can bring your own linen, however, you can not claim any discount or refund on the rent.

No, the beds are not made up as standard. 

No, a towel package is not included as standard with your stay. You can add this when making your reservation, or you can book it later. The towel package consists of one large and one small towel.

Yes, you can hire a kitchen package as an extra option when making your booking. The kitchen package consists of 1 tea towel and 1 hand towel.

You can book additional options up to 3 days before arrival.

Pet

You are allowed to bring one dog to this pet-friendly holiday home.

Yes, additional charges apply. These will be shown when you make your booking.

Yes, you can find these under the house rules.

Dogs are not allowed to do their business in the garden or along the access road. If this does happen, you must dispose of the dog waste.

Cleaning

Cleaning is included in the price. However, the accommodation must be left in a broom-clean condition.

This is not possible.

When leaving the accommodation, you are responsible for taking care of a few things. For example, you must leave the property in a broom-clean condition.

Smoking

No, smoking is not permitted.

Booking

Sometimes, outside the busy peak season, it is possible to arrive and depart on different days than the standard arrival and departure days. Please contact us via our contact page so we can explore the available options together.

Payments

After making a confirmed booking, you are required to make a (partial) payment. You can pay online using various payment methods. It is also possible to pay by bank transfer.

If the period of arrival is longer than 3 months, you can make a down payment first. The remaining amount (excluding the deposit) must be paid 2 months before arrival. If you make a reservation within 3 months, you must pay the entire booking amount (excluding the deposit). The deposit must be paid no later than 7 days before arrival.

The second payment must be made 56 days before the start of your stay. You will receive a reminder by email In time. You can also find this information when you are logged in at your Leisure Time account.

Deposit

The security deposit is €150.00

The deposit must be paid no later than 7 days before the arrival date.

The deposit, or any remaining balance thereof, will be refunded to you within two weeks of your departure.

Complaints

If you are dissatisfied with anything, please let us know immediately. You can find the telephone number to call in case of complaints in your Leisure Time account.

If you still wish to submit a complaint, you may do so within 7 days of departure by sending a reasoned email to Leisure Time. The email address is support@leisuretime.com

General

In your Leisure Time account, you will find all the important information, including an emergency contact number.